Civil Rights Programs 

Americans with Disabilities Act (ADA)

Everett Transit is committed to providing equal access to all our services. The Americans with Disabilities Act of 1990 (ADA) prohibits discrimination and ensures equal opportunity and access for persons with disabilities.

Section 504 Compliance Handbook and ADA define disability as (1) a physical or mental impairment that substantially limits one or more of the major life activities; (2) a record of such an impairment; or (3) being regarded as having such an impairment. The guidance observes that the definition of disability under Section 504 and the ADA might differ from the definition of disability under other laws, such as the Vietnam Era Veterans Readjustment Assistance Act.

Everett Transit is committed to providing you with safe and reliable transportation services and we want your feedback. We have adopted a procedure, providing for prompt and equitable resolution of ADA complaints. Please fill out this form for suggestions, compliments, or complaints. You may download a PDF form, fill it out, and mail it to the address below. You may also call us at 425-257-7777, visit our Customer Service Center, contact us by email, or write us through U.S. postal mail at:

Everett Transit
ADA Coordinator
3201 Smith Ave, Suite 215
Everett WA 98201

Reasonable Modifications


Everett Transit provides equal access to our all our services. Reasonable modifications can be requested. Please see our Reasonable Modification Policy for more information.

A request can be made during the Everett Para Transit application process, or by contacting one of the parties below.

  • For paratransit, please call our Paratransit Operations Supervisor at 425-257-8948.
  • For fixed-route, please call Fixed-Route Operations Supervisor at 425-257-7794.
  • For Everett Station, please call our Administrative Coordinator at 425-257-7782.
  • If you are unable to reach these direct contacts, please contact Customer Service at 425-257-7777.

Disadvantaged Business Enterprise (DBE) Program 


All businesses should have equal access to Everett Transit's contracts without discrimination and regardless of race, color, sex or national origin. This program emphasizes our commitment to providing maximum opportunity to all small businesses. Please see the program documents below for more information.

Equal Employment Opportunity (EEO) Program


The City of Everett and Everett Transit are committed to achieving a diverse workforce that is reflective of the community we serve by offering employment solely on the basis of ability, qualifications, merit and physical capability to all persons. Learn more in our program document below.

Title VI Program


The City of Everett and Everett Transit operate programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964. Any person who believes that his/her Title VI protection may have been violated may file a complaint with Everett Transit, the City of Everett, or the Federal Transit Administration. Learn more in the program documents below.



Everett Transit utilizes a language line for those needing interpretation services. View our Language Line Services Brochure (PDF) or call 425-257-7777.